Frequently Asked Questions

Everything you need to know about your MedMassager fashion experience.

How do I determine the right size for my order?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.

What is your return policy for apparel?

We offer a 30-day return window for all unworn garments with original tags attached. Simply visit our Returns Portal to start your process.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, MedMassager is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for all our seasonal collections.